Need help? Our support resource center is here to help. Check out our various resources for training, documentation, support tickets, etc.
New to CampWorks and wondering where to start. This complete getting started guide will take you through the setup process step by step and get you rolling in no time. Need help getting started with POS? Click here for the latest POS Setup and Operation Manual. Please note that both of these should also be available on your computer under the Help button in CampWorks and POS respectively.
Learn best by watching? Need to train your staff? Our training videos will walk you through typical CampWorks operations step by step. Even if you are an experienced user, you may find these videos provide new shortcuts or features you didn’t know existed.
Please use this link if we have instructed you to connect with us to solve your problem. With our ShowMyPC plugin, you can give us access to see your screen and control your computer to resolve problems.
You’ve got questions. We’ve got answers. Search our comprehensive knowledgebase to answer your deepest questions on CampWorks. We have compiled a complete set of documentation including How Do I… Frequently Asked Questions (FAQ), Procedures, etc to help answer everything you need to know to get the most out of CampWorks. The knowledge base is located in our client center. This link will take you to the login page of our client center.
Having problems? Not finding a solution in our updates or knowledge base? Please enter a support ticket for the best service. Using our support ticket system makes sure your support request gets logged, addressed, and closed and ensures your issue is properly addressed. Support tickets are entered through the client center. This link directs you to the client center login page.
If you are having a problem, please make sure you have run the latest updates. If you are still having problems please send a support email or enter a support ticket. Also, check the knowledge base for known solutions. Support tickets are entered through our client center and we will address your problem as soon as we can.
If you have a general support question, please check the knowledge base first. If you are unable to find what you are looking feel free to contact us. We will be sure to get back to you promptly.